A. Introduction

The privacy of users of our website is of great importance to us, and we strive to ensure its protection. These rules explain how we use your personal information. By agreeing to the use of cookies on your first visit to our website, in accordance with these Rules, you grant us permission to use cookies during each of your subsequent visits.

B. Intellectual Property Rights

This document was created using a template from SEQ Legal (seqlegal.com) and modified by the website of the Fuel and Energy Business Association.

C. Collection of Personal Data

We may collect, store, and use the following types of personal data:

• Information about your computer, including your IP address, geographical location, browser type and version, and operating system;
• Information about your visits and use of this website, including referral sources, visit length, page views, and navigation paths;
• Information such as your email address that you provide when registering on our website;
• Information, such as your name and email address, that you enter when subscribing to our newsletters or email notifications;
• Information that you enter while using the services on our website;
• Information generated while using our website, including when, how often, and under what circumstances you use it;
• Information relating to any purchases, services, or transactions that you make through our website, including your name, address, phone number, email address, and credit card details;
• Information contained in any communications that you send to us by email or through our website, including its content and metadata;
• Any other personal information that you send to us.

Before disclosing any personal information of a third party to us, you must obtain that person's consent to both the disclosure and the processing of that information in accordance with these rules.

D. Use of Your Personal Information

The personal information you provide to us through our website will be used for the purposes outlined in these rules or on the relevant pages of the website. We may use your personal information for the following purposes:

• Administering our website and the Association;
• Personalizing our website for you;
• Enabling your use of the services available on our website;
• Providing you with services purchased through our website;
• Sending you notifications;
• Sending you non-marketing commercial communications;
• Sending you email notifications that you have specifically requested;
• Sending you our email newsletters if you have subscribed to them (you can inform us at any time if you no longer wish to receive newsletters);
• Sending you marketing communications related to our activities or those of selected third-party companies that we think may interest you, by publication or, where you have specifically agreed, via email or similar technologies (you can inform us at any time if you no longer wish to receive marketing communications);
• Providing third parties with statistical information about our users (however, these third parties will not be able to identify any individual user from that data);
• Processing inquiries and complaints made by or about you regarding our website;
• Ensuring the security of our website and preventing fraud;
• Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website’s private messaging service);
• And for other purposes.

If you submit personal information for publication on our website, we will publish it. Otherwise, we will use this information in accordance with the permission you have granted us.

Your privacy settings can be used to limit the publication of your personal data on our website and can be adjusted using the privacy controls on the website.

Without your explicit consent, we will not supply your personal information to any third party for direct marketing by them or any other third party.

E. Disclosure of Personal Information

We reserve the right to disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in these rules.

We reserve the right to disclose your personal information:

• Where required by law;
• In connection with any ongoing or prospective legal proceedings;
• To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention);
• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information, where, in our reasonable opinion, such court or authority would be likely to order disclosure of that personal information.

We will not disclose your personal information to third parties except as provided in these rules.

E. International Transfers of Personal Information

The information we collect may be stored, processed, and transferred between any of the countries in which we operate to enable us to use the information in accordance with these rules.The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: the United States, Japan, China, and India.Personal information that you publish on our website, over the internet, may be accessible worldwide. We cannot prevent the use or misuse of such information by others for criminal purposes.By agreeing to these rules, you consent to the transfer of your personal information as described in Section E.

F. Retention of Personal Information

Section F outlines the Association's rules and procedures for retaining personal information. These rules and procedures are designed to ensure that we comply with our legal obligations regarding the retention and deletion of personal information.Personal information that we process for any purpose or purposes shall not be kept longer than is necessary for that purpose or those purposes.Without limiting the provisions of Section F-2, we will usually delete personal information when it is no longer required.Notwithstanding the other provisions of Section F, we will retain documents (including electronic documents) containing personal information:

• Where required by law;
• If we believe that the documents may be relevant to any ongoing or future legal proceedings;
• To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention).

G. Protecting Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.All personal information you provide will be stored on our secure (password- and firewall-protected) servers.All electronic financial transactions entered into through our website will be protected by encryption technology.You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

H. Changes and Amendments

We reserve the right to periodically make changes and amendments to these rules and publish the new version on our website. You should periodically check this webpage to ensure you understand the changes made to these rules. We may also notify you of changes to these rules via email or through the private messaging system on our website.

I. Your Rights

You may instruct us to provide you with any personal information we hold about you. We reserve the right to refuse to provide information upon your request, within the limits of current legislation. You have the right to instruct us not to process your personal information for marketing purposes. In practice, you will usually either agree in advance to our use of your personal information for marketing purposes, or we will provide you with the opportunity to opt out of the use of your information for marketing purposes.

J. Third-Party Websites

Our website contains hyperlinks to, and details about, websites of third-party companies and individuals. We have no control over, and are not responsible for, the privacy policies and practices of third parties in this area.

K. Updating Information

Please inform us in a timely manner if the personal information we hold about you needs to be updated or corrected.

L. Cookies

Our website uses cookies. A cookie is a file that contains an identifier (a string consisting of letters and numbers) which is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a webpage from the server. Cookies can be either "persistent" or "session": persistent cookies will be stored by the browser and remain valid until their set expiry date unless deleted by the user beforehand; session cookies, on the other hand, will be deleted at the end of the user session or when the browser is closed. Cookies usually do not contain any information that personally identifies a user. However, your personal information that we hold may be linked to information stored in and obtained from cookies.

• The names of the cookies we use on our website, and the purposes for which they are used, are listed below:
  • On our website, we use Google Analytics and AdWords to recognize a computer when a user visits the website, track users as they navigate the website, improve the website's usability, analyze website usage, administer the website, prevent fraud and improve website security, personalize the website for each user, and target advertisements that may be of interest to specific users.
• Most browsers allow you to refuse to accept cookies. Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use many features on our website.
• You can delete cookies already stored on your computer.
• Deleting cookies will have a negative impact on the usability of many websites.